Shipping & Returns Policy

Shipping Policy

We put a lot of love and meticulous attention into creating each piece of art, ensuring every detail is perfect. Due to high demand, the process of printing, packaging and shipping usually takes between 1 to 3 weeks.

 

Once your order is on its way, we'll provide you with a tracking number so you can watch its progress to your home. Should you have any inquiries or need assistance while you wait, please don't hesitate to contact us. We're always here and happy to help! 🌟🖼️

Shipping Area Standard Shipping
FREE
Express Shipping
$15.99*
North America
Canada 10 - 15 work days 2 - 5 work days
USA - Mainland 10 - 15 work days 2 - 5 work days
USA - Alaska, Hawaii, Puerto Rico and Unincorporated Territories 10 - 15 work days 2 - 5 work days
Europe
EU 7 - 15 work days 2 - 5 work days
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
EFTA 7 - 15 work days 2- 5 work days
Iceland, Liechtenstein, Norway, Switzerland
UK 7 - 15 work days 2 - 5 work days
Rest of the World
Rest of the World 10 - 15 work days 2 - 5 work days
* - prices might slightly vary due to exchange rates. Final price of Express Shipping will be shown at Checkout.

Returns Policy

1st Compact Size Print, Free Return Guaranteed

While custom prints typically don't qualify for returns, we're confident in the exceptional quality of our giclée prints and our curated collection. Therefore, we offer a hassle-free, 14-day free return on the first Compact Size print in your order, no questions asked.


Special Note for Orders with Multiple Prints

If your first order includes several Compact Size prints and you decide to return one, we will issue a refund for the print with the lowest price. This gesture is part of our commitment to your art enjoyment. Please note, this special free return offer is exclusive to your first Compact Size print. For all the beautiful artworks that follow, our standard return policy applies - our made to order custom giclée prints are not eligible for returns.


Cancellation & Deffective Items

Please note that we start creating your personalized artwork shortly after your order is placed. Therefore, we're only able to accommodate changes or cancellations within the first 24 hours.

In the rare event that your artwork arrives damaged or exhibits a defect, don't worry about it, we're here to help. Simply provide us with proof of the damage or defect, whether from shipping or production, and we'll gladly offer you a replacement or a full refund for the affected print.


Here to Help

Should you have any inquiries or need assistance with your return, we're just a message away. Our team is dedicated to providing a seamless and enjoyable experience, ensuring you find the perfect art for your space. Feel free to reach out to us anytime!